Privacy Policy for Astitva Swad Foods

At Astitva Swad Foods, your privacy is extremely important to us. We are committed to protecting your personal information and ensuring a safe, transparent, and trustworthy experience when you visit our website or use our services. By accessing our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To offer you a smooth browsing and purchasing experience, we may collect the following types of information:

a. Personal Information:

When you place an order, contact us, or subscribe for updates, we may collect your:
• Name
• Email address
• Phone number
• Billing/shipping address
• Payment information (processed securely through trusted gateways)

b. Non-Personal Information:

We may also collect technical data to improve your experience, such as:
• IP address
• Browser type and device details
• Pages visited, time spent, and browsing patterns

2. How We Use Your Information

Your information helps us deliver authentic Indian flavours with convenience and care. We use it for:

Order Processing:

To confirm, prepare, and deliver your orders efficiently.

Customer Support:

To respond to your queries, requests, or feedback.

Communication:

To send order updates, service notifications, offers, or newsletters (only if you choose to subscribe).

Improvement:

To analyze website performance and enhance our products, services, and user experience.

Security:

To identify potential fraud, unauthorized access, or misuse of our website.

3. Sharing of Your Information

We respect your trust. We do not sell or rent your information.
We may share information only in the following cases:

Service Providers:

Trusted third-party partners like delivery companies, packaging partners, or payment processors who help fulfill your orders.

Legal Requirements:

When required by law, regulatory authorities, or court orders.

All partners who handle your data follow strict confidentiality and data protection guidelines.

4. Data Security

We take strong security measures, including encrypted payment processing and secure data-handling protocols.
While we aim to protect your information completely, no online platform can guarantee 100% security.

5. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve loading and navigation
• Remember your preferences
• Analyze site performance and user behaviour

You may disable cookies in your browser, but certain features of the site may not work optimally as a result.

6. Third-Party Links

Our website may include links to external sites such as payment gateways or social platforms.
We are not responsible for their privacy policies and encourage you to review them before sharing any personal data.

7. Your Rights

You have full control over your information:

Access & Update:

Request your data or correct any inaccuracies.

Delete:

Ask us to remove your personal data or account (subject to legal and transactional requirements).

Opt-Out:

Unsubscribe from promotional emails anytime using the link provided or by contacting us.

8. Children’s Privacy

Astitva Swad Foods does not knowingly collect information from individuals under 16.
If such data is identified, we will remove it immediately.

9. Updates to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your data, please contact us:

📧 Email: astitvaswad14@gmail.com

🌐 Website: www.astitvaswad.com